Our Return Policy
NO RETURNS. ALL SALES ARE FINAL.
IN STORE
ONLINE PURCHASES ALSO APPLY IF IT WAS IN STORE PICK UP
We are committed to 100% customer satisfaction! Our policy allows you 7 days from the date of purchase for a ONE TIME exchange of your purchase.
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To be eligible for an exchange, you must have your receipt in hand, your item must be unused and in the same condition that you received it. This includes tags on, unworn, unwashed and undamaged.
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Only regular priced items may be exchanged, unfortunately sale items indicated FINAL SALE cannot be exchanged.
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Any Gigi Pip, Seasonal Merchandise and Jewelry are FINAL SALE.
ONLINE PURCHASES
FOR ONLINE SHIPPING ORDERS
Contact us directly for any exchanges at 310-755-4576 or rusticcharmnpetals@att.net
HOLIDAY GIFT EXCHANGES
We are accepting a ONE TIME exchange for any gifts purchased during the holidays up until JANUARY 8TH, 2023.
To be eligible for a holiday exchange, your item must be unused and in the same condition that you received it. This includes tags on, unworn, unwashed and undamaged.
ANY GIFT EXCHANGES FROM THE HOLIDAYS WILL NOT BE ACCEPTED AFTER JANUARY 8TH, 2023.